Terms of Service
These Terms of Service (“Terms”) govern your use of gettraventa.com and describe the general basis on which TRAVENTA provides its services. Please read them carefully.
- Who we are
- Our services
- Quotes and project agreements
- Prices, currency and payment
- Customer responsibilities
- Reviews, changes and approval
- Ownership and intellectual property
- Third-party services
- Cancellation and refunds
- Disclaimers and limitation of liability
- Use of this website
- Governing law and disputes
- Customer service
- Changes to these Terms
1. Who we are
TRAVENTA is a brand of TREVANTA Limited Liability Company, a Wyoming limited liability company (“TRAVENTA”, “we”, “us”). You can contact us at contact@gettraventa.com.
2. Our services
We provide website design and website development services to independent restaurants in the United States, specializing in burger, pizza and sushi restaurants. Our services may include website design, development, menu and information pages, links to the customer’s existing third-party ordering, delivery or reservation services, and launch assistance. The exact services for each customer are set out in that customer’s written project agreement.
We do not sell physical goods, and we do not process orders or payments on behalf of restaurants or their guests.
3. Quotes and project agreements
Each project is quoted individually. A quote describes the proposed scope, deliverables, timeline and price. Quotes are free, non-binding, and valid for the period stated on them. A project begins only when the customer accepts a written project agreement (which may be a signed proposal or statement of work). If a project agreement conflicts with these Terms, the project agreement controls for that project.
4. Prices, currency and payment
- All prices are quoted and invoiced in US dollars (USD).
- We do not publish fixed prices; the price for each project is set in its written quote and project agreement.
- The payment schedule (for example, a deposit and milestone payments) is stated in the project agreement.
- Invoices may be paid through the payment methods listed on the invoice. No payments are accepted on this website.
- Applicable taxes, if any, are shown on the invoice.
5. Customer responsibilities
Customers are responsible for providing accurate content and information (such as menus, prices, hours, photos and logos), for having the right to use any content they provide, and for responding to review requests within a reasonable time. Customers are responsible for the accuracy of menu prices, allergen information and other statements about their restaurant that appear on their website.
6. Reviews, changes and approval
The number of design review and revision rounds included in a project is stated in the project agreement. Requests outside the agreed scope may require a written change to the agreement and may change the price or timeline. We will not charge for out-of-scope work without the customer’s prior written approval.
7. Ownership and intellectual property
Rights in a project are divided as follows:
- Customer content. The customer keeps all rights in the content it provides, such as its name, logo, menus, photos and text. The customer gives us a limited, non-exclusive permission to use that content only to perform the project.
- Final deliverables. When the project is paid in full, the customer owns the custom design and the website files created specifically for that customer under the project agreement, excluding the TRAVENTA materials and third-party components described below. Until full payment, deliverables may be used only for review.
- TRAVENTA materials. We keep ownership of our reusable templates, layouts, components, code libraries, tools and know-how, including anything we created before or independently of the project. When the project is paid in full, the customer receives a perpetual, non-exclusive, royalty-free license to use and modify the TRAVENTA materials included in its website, for that website. We may continue to use the TRAVENTA materials in other projects, but not the customer’s content or brand.
- Third-party components. Open-source code, fonts, icons, stock images, plugins and similar components remain owned by their providers and are subject to their own licenses, which the customer must follow. Paid licenses are placed in the customer’s name where possible.
- Portfolio use. We will show a customer’s website as an example of our work only with that customer’s permission.
If a project agreement contains different ownership terms, the project agreement applies.
8. Third-party services
Customer websites may rely on or link to third-party services, such as domain registrars, hosting providers, and online ordering, delivery or reservation platforms. Those services are provided by their own operators under their own terms and fees. Accounts for those services should be held in the customer’s name. We are not responsible for the availability, pricing or performance of third-party services.
9. Cancellation and refunds
Cancellations and refunds are handled under our Cancellation & Refund Policy and the customer’s project agreement.
10. Disclaimers and limitation of liability
We will perform our services with reasonable care and skill. We do not promise any particular business result from a website, such as a specific number of visitors, orders, search engine rankings or revenue.
To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or lost revenue. To the extent permitted by law, our total liability arising from a project is limited to the amount the customer paid us for that project.
11. Use of this website
The content of this website is provided for general information about our business. You may not misuse the website, attempt to disrupt it, or copy its content for commercial use without our permission.
12. Governing law and disputes
TREVANTA Limited Liability Company is organized in the State of Wyoming. These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules, unless a project agreement states otherwise. If you have a concern, please contact us first at contact@gettraventa.com; we will try in good faith to resolve it informally.
13. Customer service
For questions, support, billing or complaints, email contact@gettraventa.com.
14. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date shows when they last changed. Changes do not alter project agreements already accepted.