Privacy Policy
This Privacy Policy explains what information we collect when you visit gettraventa.com or contact us, how we use it, and the choices you have. We have written it to describe how this website actually works.
1. Who we are
gettraventa.com is operated by TREVANTA Limited Liability Company, which does business under the brand TRAVENTA. For any privacy question or request, email contact@gettraventa.com.
2. What this website does not do
- It has no contact forms, accounts, logins, newsletter sign-ups or checkout.
- It does not use cookies, analytics tools, advertising pixels, or social media tracking scripts.
- It does not load fonts, scripts or other content from third-party services.
- It does not accept payments.
3. Information we collect
Information you send us by email
If you email us, we receive your email address, your name if you include it, and anything you write in your message or attach, such as details about your restaurant. You decide what to share.
Technical information collected by our hosting provider
Like most websites, the server that delivers this site automatically processes basic technical information needed to deliver and secure it, such as your IP address, browser type, the page requested and the date and time of the request. This information is handled by our website hosting provider in its server logs. We do not use it to identify or profile visitors.
Information from customers
If you become a customer, we also keep the business and billing details needed to prepare proposals, agreements and invoices, and the content you provide for your website (for example, menus, photos and logos).
4. How we use information
- To reply to your questions and prepare quotes.
- To perform our agreements with customers, including designing and building their websites.
- To send invoices and keep business, tax and accounting records.
- To keep this website secure and working.
- To comply with legal obligations.
We do not sell or rent personal information, and we do not use it for third-party advertising.
5. Service providers
We share information only with service providers that help us run the business, and only as needed for the services they provide to us:
- Email: our business email is provided by Zoho Mail, which stores and processes the messages you send us.
- Website hosting: our hosting provider serves this website and processes the technical information described above.
- Payment processing: if you are a customer and pay an invoice online, your payment is handled by a third-party payment processor. We do not receive or store your full card number.
We may also disclose information if required by law, or to protect our rights or the safety of others.
6. How long we keep information
We keep emails and customer records for as long as needed for the purposes described above, including any period required for tax, accounting or legal reasons. When information is no longer needed, we delete it.
7. Security
We use reasonable measures to protect information, including encrypted (HTTPS) connections to this website and access-controlled business accounts. No method of transmission or storage is completely secure.
8. Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to records we must keep by law. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, email contact@gettraventa.com. We will not discriminate against you for making a request.
9. Children
Our services are offered to businesses. This website is not directed to children under 13, and we do not knowingly collect their personal information.
10. Changes to this policy
If we change this policy, we will update the “Last updated” date above. If we add features that collect more information, such as forms or analytics, we will update this policy before doing so.
11. Contact
TREVANTA Limited Liability Company (TRAVENTA)
Email: contact@gettraventa.com